Programme Management Officer, Administration

Glo Jobs analysis estimates
· not the employer's figures

The Department of Operational Support (DOS) provides end-to-end operational support, advisory services and other solutions to the operating entities across the Secretariat, including other departments, offices-away-from-headquarters, field missions, and regional commissions. The Capacity Development Operational Training Service (CDOTS) provides operational training, including training on enterprise resource management system and leads as the main facilitator of business process management activities in the UN Secretariat.

This position is located within the Capacity Development and Operational Training Service (CDOTS)/Department of Operational Services (DOS). The incumbent reports to the Chief of Service, CDOTS/DOS.

Within delegated authority, the Programme Management Officer will be responsible for the following duties:

• Participates in the development, implementation and evaluation of learning and development (L&D) projects; manages, maintains and scales L&D project development and implementation; reviews relevant guidance products; identifies problems and issues to be addressed and proposes corrective actions; coordinates with Subject Matter Expert (SME) focal points and DOS clients; identifies and tracks follow-up actions with respect to L&D products
• Performs consulting assignments, in collaboration with the client, by planning facilitating workshops, through other interactive sessions and assisting in developing the action plan the client will use to manage the change
• Researches, analyzes and presents information pertaining to DOS Clients L&D needs gathered from diverse sources
• Assists in development for the UN L&D-focused strategy in collaboration with partners and stakeholders throughout the Secretariat, including the review and analysis of issues and trends related to L&D, preparation of evaluations or other research activities and studies in relation to fostering a knowledge sharing culture
• Undertakes survey initiatives with respect to L&D; designs data collection tools as part of the UN Campus; reviews, analyzes and interprets responses, identifies problems/issues and prepares conclusions
• Prepares various written outputs, e.g. notes, memos, draft background papers, strategy documents, trend analysis, sections of reports for L&D as required
• Provides substantive support to L&D related consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc.
• Undertakes outreach activities; conducts training workshops, seminars, etc.; makes presentations on assigned topics/activities
• Coordinates activities related to L&D budget and funding (programme/ project preparation and submissions, progress reports, financial statements, etc.) and prepares related documents/reports (pledging, work programme, programme budget, etc.)
• Work closely with OICT on the maintenance, upkeep, and subsequent phases and expansion of L&D platforms
• Performs other duties as required

PROFESSIONALISM:
Knowledge of learning and development concepts. Ability to conduct training or learning needs assessments. Ability to develop training and or learning and development programmes. Ability to deliver train the trainer programmes. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns.

Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. TEAMWORK:
Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position.…