Program Manager - Staten Advocacy Program

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Full Time Management Staten Island, NY, US

30+ days ago Requisition

Salary: $48,000.00 Annually

Baltic Street Wellness Solutions is committed to providing peer recovery, person-centered, trauma informed, and compassionate services to those with mental health lived experience.

Our vision is to drive a cultural transformation within the mental health community by advocating for the underserved, educating for change, and inspiring wellness. We approach our role with cultural humility and mindfulness of oppressive systems.

• We value a mentoring philosophy delivered from staff with peer lived experiences.
• We value the recovery journey of every individual with a mental health diagnosis.
• We value the personal and professional experiences of our staff and board members.
• We value community action to change societal views to break the stigma of mental health through advocacy within all systems.
• We value everyone's desire to have opportunities to obtain their visions of wellness.
• We value education and training to enhance an individual's opportunities for growth in one's personal journey to self-discovery.

The Program Manager teaches the principles and practices of recovery, self-help in leading by example while supervising departmental staff in day-to-day activities.

• Supervise departmental staff members weekly in a departmental staff meeting, evaluates/trains on boarding new departmental staff.
• Oversee staff daily, provide departmental staff in weekly individual one-on-one meetings.
• Approve time-off requests, office supply orders and requests to reschedule activities pertinent to work/client relations.
• Actively ensure all departmental staff members submit a timesheet monthly and that they are receiving their paychecks.
• Attending South Beach Psychiatric Center (SBPC) staff training, meetings, Recovery Audit Contractor (RAC)/Pre-RAC, AWARDs, and Staten Island Mental Health Counsel (SIMHC) meetings
• Troubleshoot any (Human Resources Administration) HRA, provider relations, AWARDS, Peat Login, or any other software issues.
• Ability to generate Health and Community Base Service (HCBS) referrals for clients, attend site visits, audits and any other departmental meetings as needed
• Various tasks assigned by the supervisor or corporate headquarters that are necessary to meet service contracts.
• Reports Levels of Service for Department of Health and Mental Hygiene (DOHMH) and quarterly demographic report.
• Make sure staff is maintain/working towards Peer Certification(s), and any other webinars or trainings Corporate/Division Director sees fit
• Generate write-ups/incident reports when staff is not complying within company standards.
• Maintain fire drill log, staff scheduling, staff medical documentation.
• Comply with all guidelines to protect confidential client documentation, maintain DOHMH correspondence.
• Review clients charts/audit charts for efficiency ensuring staff is maintaining all filing standards.
• Maintain fire drill log, staff scheduling and coverage when staff members absent.
• Distribute/maintain Metro Cards, postage stamps, policy/procedure development, petty cash any check requests as needed.
• Attending managers meetings twice a month relaying any relevant information to departmental staff members.

• New York State Certified Peer Specialists certification (Active) - or must be Re-certified within 5 months of hiring
• A minimum of 3 years of experience in a supervisory or leadership capacity is a must
• Experience working with individuals that receive behavioral health services.
• The ability to work as…