Peer Specialist- Clinical Rapid Response

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Regular Full Time Administration, New York, NY, US

Salary Range: $17.00 To $21.60 Hourly

The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise.

Join UP! We are lighting the path home, one person at a time.

Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves.

Reporting to the Program Coordinator, the Peer Specialist for the Clinical Rapid Response Team (CRRT) will play a critical role in providing immediate support and assistance to individuals experiencing health crises, and will assist in preventing future crises, leveraging lived experience to build trust, empathy, and connection, and guiding them toward resources that promote healing, recovery, and well-being. The Peer Specialist will be an integral part of an interdisciplinary team, supporting individuals through the crisis intervention process and fostering a culture of person-centered and strength-based care.

This is a new team, and the peer specialist will play a critical role in skill acquisition for the high acuity clients.

Program/Facilities

• Provides support and resources/referrals for individuals being served to meet health objectives, including but not limited to health, mental health treatment, and substance use services
• Non-medical wellness services (yoga, meditation, exercise, etc.)
• Social and community integration activities
• Provides guidance, support, and side-by-side skills modeling to people in our care on an ongoing basis.
• Responds to crises throughout the agency to help avert hospitalizations, ensuring admission and follow-up care when necessary.
• Helps create preventative and wellness plans that may include goals, objectives, and interventions.
• Organizes and facilitates individual and group wellness activities including workshops, groups, and social activities for our high acuity clients.
• Completes incident reports and distributes related notices within 24 hours.

Administrative

• Maintains and submits all necessary documentation and reports accurately in a timely manner and as required by Urban Pathways, regulatory and funding agency policies, and procedures.
• Enters progress notes after meeting with individuals under our care within 48 hours and/or in compliance with Urban Pathways and funding agency requirements.
• Updates information in electronic health records as required.
• Documents incidents and distributes related notices within 24 hours when the Peer Specialist has witnessed the incident.
• Submits all required paperwork for supervisor approval within 48 hours.
• Files paperwork in electronic charts (once approved/signed by supervisor) within 48 hours.

Community Relations

• Develops and maintains relationships with community services and resources with particular emphasis on substance/alcohol use programs, health and mental health programs, and benefits.
• Attends and participates in external meetings with stakeholders.

Communication

• Communicates verbally and in writing in a professional manner.
• Attends staff meetings, trainings, and supervisory sessions as…