Practice Manager, FGP – East Meadow

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values.

We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

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We have an exciting opportunity to join our team as a Practice Manager, FGP – East Meadow.

In this role, the successful candidate will be responsible for the operational functions of the private practice. Assures that office policies and procedures are adhered to and promotes the efficiency and profitability of the practice. Performs all other job duties pertaining to specialty.

• Performs other duties as assigned.
• Develops, directs and supervises practice staff in regards to job duties, responsibilities and time efficiency. Maintains personnel files including updated job descriptions. Maintains time sheets for payroll. Ensures that staff received appropriate training for tasks. Develops and maintains practice-specific orientation and policies and procedures. Responsible for the time efficiency of staff members which includes ensuring there is no abuse of downtime and/or overtime.
• Responsible for the appropriate training of front desk responsibilities including customer service, interactions with providers, patients and other support staff, and diversity to medical secretaries and medical assistants. Works with front desk to identify and maintain efficiency. Monitors front desk staff to be sure they are responding to all patient follow-up requests by providers through the EMR andor verbally. Responsible for recruiting and hiring as applicable.
• Maintains finance reports for monthly submission to Director, Faculty practice on a timely basis. Submits annual budgets in timely manner. Monitors practice expenses, i.e. medical/surgical supplies and office supplies. Responsible for the oversight and/or ordering of supplies including inventory control. Responsible for submitting invoices to be paid on timely basis. Responsible for capital request submission including required paperwork and justifications.
• Responsible for maintaining updated documents, i.e. licenses, DEAs, etc. with the managed care plans as well as responding to requests related to managed care plans. Responsible for working with the Department of Managed Care Credentialing when credentialing new provider(s). Maintains current managed care participation lists for practice staff.
• Responsible for the maintenance of provider schedules to ensure patients are seen in a timely manner. Responsible for oversight of schedule changes and ensuring patients are re-scheduled appropriately. Monitors that staff are maintaining efficiency with patient registration which includes assisting patients with EMR intake paperwork, questions, etc.
• Works collaboratively with outside property managers to perform maintenance with little or no disruption to practice hours. Meets with Project managers to plan and facilitate enhancement and expansion. Monitors safety and compliance issues in accordance with requirements from applicable regulation agencies and OSHA. Maintains healthy working relationship with building manager and security team at office location. Assists…