Medical Front Office Specialist Job New York New York USA,Healthcare

Location: New York

Medical Receptionist – Ophthalmology (FT, M-F, $22-26/hr)

Forest Hills, Queens | Full-Time | ASAP Start Date | Near Public Transportation

Join our thriving ophthalmology practice in Forest Hills, where we've been providing exceptional eye care to our community for over 22 years. We're looking for a professional, detail-oriented medical receptionist to be the welcoming face of our practice and support our patient-focused team. This is an excellent opportunity to grow your career in a supportive environment with competitive pay and benefits.

Compensation

&

Schedule:

$22-26/hour based on experience and qualifications

Full-time, on-site position

Monday-Friday hours, no weekends, occasional evenings

Benefits:

401(k)
401(k) matching
Opportunity for advancement
Paid time off
401(k) retirement plan
Paid time off (PTO)
Additional benefits available
Professional development opportunities

Key Responsibilities:

Greet patients warmly and manage check-in/check-out processes
Handle multi-line phone system, schedule appointments, and address patient inquiries
Process insurance verifications, authorizations, and patient registration
Maintain accurate patient records in electronic medical records (EMR) system
Collect co-pays and assist with billing procedures
Coordinate patient flow and support clinical staff with administrative tasks
Ensure HIPAA compliance and maintain confidentiality of patient information

Qualifications:

Must Have:

2+ years professional office experience with administrative duties (medical offices, corporate settings, or professional services)
Strong software skills with databases, scheduling systems, or EMR platforms (we use EyeMD EMR and Open PM)
Excellent customer service and professional communication skills
Understanding of confidential information handling and HIPAA/PHI requirements
High school diploma or equivalent

Strongly Preferred:

Medical office or healthcare administrative experience
EMR systems experience (Epic, Cerner, Athenahealth, Next Gen)
Insurance verification and billing knowledge
Medical terminology familiarity
Bilingual abilities (English/Spanish)