Director of Quality Management

Marketing Statement
Kings County Hospital Center has a rich legacy for its pioneering role in medicine. Today, with over 625 beds, our hospital remains on the cutting edge of technology and provides the most modern procedures with state-of-the-art equipment. Built in 1831 as a one room infirmary for publicly supported care of the sick, Kings County Hospital Center continues to be a leading healthcare facility whose mission is to provide care to everyone regardless of their ability to pay.

The hospital provides a wide range of health services, and specialties are offered in all fields of modern medicine. More than 200 clinics provide a wide array of ambulatory care services.

Marketing Statement
Kings County Hospital Center has a rich legacy for its pioneering role in medicine. Today, with over 625 beds, our hospital remains on the cutting edge of technology and provides the most modern procedures with state-of-the-art equipment. Built in 1831 as a one room infirmary for publicly supported care of the sick, Kings County Hospital Center continues to be a leading healthcare facility whose mission is to provide care to everyone regardless of their ability to pay.

The hospital provides a wide range of health services, and specialties are offered in all fields of modern medicine. More than 200 clinics provide a wide array of ambulatory care services.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

• Recommend organizational objectives related to strategic plans, establish service goals and identify problems affecting the quality of service.
• Serve as advisor to senior leadership on matters pertaining to quality management.
• Assume a project manager role in Joint Commission preparations for Behavioral Health Services (including Substance Use Disorders).
• Assist with maintaining responsibility for continual survey readiness within Behavioral Health Services (including Substance Use Disorders).
• Train department leads, supervisors and senior leaders on how to conduct Tracers, as an internal Mock Surveyor.
• Lead AMP Tracer activities (i.e., Instruct leadership and department heads on use of AMP website, maintain and track tracer activity).
• Develop trainings for Behavioral Health staff including People Soft Modules.
• Review and advise on policy development procedures, BH regulatory compliance activities, quality metric selection and analysis, Performance Improvement Projects
• Develop initiatives to facilitate regulatory compliance
• Assist Office of Behavioral Health (OBH) with automated processing of involuntary admissions to NICS (The National Instant Criminal Background Check System)
• Train NYC H & H facilities staff on the automated reporting process of involuntary admissions.
• Other duties as assigned

• Master’s degree from an accredited college or university in Quality Management, Hospital Administration, Health Care Administration, or in a related health care specialization; and five (5) years of experience in the development of organizational strategies and implementation of staffing plans, regulatory survey preparation and compliance, and in performance improvement and/or continuous quality improvement (CQI) initiatives in a hospital or health care setting, three (3) years of which must have been in a responsible administrative, managerial or supervisory capacity;
  
  or,
• Bachelor’s degree in the disciplines as described in “1” above; and seven (7) years of related experience, as listed in “1” above,…