LEAD Medical OFFICE Assistant - 17th

• Location 230 West 17th Street,New York, NY, 10011,United States
• Base Pay $24.00 - $24.00 / Hour
• Job Category Lead Medical Office Assistant, Nursing, Healthcare
• Required Degree High school

• Name HR
• Phone HR

The Lead Medical Office Assistant (LMOA) performs various duties as a member of the health team in the treatment and care of patients and their families and also assists with tasks to support the health center unit. The position works under the supervision of an LPN/RN/NP.

The Lead MOA must demonstrate knowledge of the principles of human growth and development over the lifespan, ability to recognize data reflective of the patient's status and inform the Registered Nurse/Licensed Practical Nurse/Nurse Practitioner of observations. The MOA is cognizant of the philosophy, standards, objectives and policies of the Department and the Organization.

Requirements

• Greets and checks in patients and assists them in accessing services in a timely manner
• Schedules patient appointments in Epic system. Makes reminder and “no show” calls, and provides schedule information to the practice. Prints, schedules, and confirms appointments
• Performs a complete registration of patients’ clinical, financial and demographic information into the Epic system. Responsible for the integrity of the data
• Collects cash from patients for charges and co-payments. Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session
• Reconciles all charges into the system to the original source document
• Verifies insurance coverage on all patients presenting for appointments
• Sends correspondence to patients’ residence in order to remind, recall or reschedule appointments
• Refers complex billing issues to the Practice Administrator or Mental Health Billing Coordinator for assistance and resolution
• Maintains effective communication with patients, families, peers and other members of the health care team
• Demonstrates the ability to set priorities and organize work. Identifies reports and solves
• problems effectively. Identifies and reports staffing problems to appropriate manager or administrator.
• Monitors patient flow in waiting room and proactively resolves patient flow issues related to registration and post-visit processing
• Proficient in the use of EPIC EMR or comparable health information technology
• Assists patients with referrals as needed
• Performs any and all duties involving direct patient care as assigned by the RN/LPN/NP/MD within the framework of the New York State Nurse Practice Act
• Performs vision and hearing screening
• Takes and monitors vital signs
• Performs heights, weights and head circumference measurement
• Performs phlebotomy and finger sticks
• Maintains Patient Charts/records/clinic logs and database as necessary
• Assists with medical procedures as required, i.e., colposcopy, and biopsies
• Assists with the placement of pulse oximetry
• Performs routine maintenance/cleaning of equipment and instruments
• Notifies appropriate personnel regarding any malfunction in equipment
• Assists in inventory control for medical supplies
• Sets up oxygen
• Collects specimens
• Retrieves lab, pathology and diagnostics data from the outside laboratories
• Translates as needed
• Provides instruction and information to patients
• Acts rapidly and calmly during emergencies, initiates CPR and provides the necessary items called for by the team
• Transports equipment as needed
• Chaperones for examinations as indicated by nursing staff and prepares patients for physical examinations as indicated
• Restocks exam/treatment rooms and monitors inventories of non-biological stock
• Keeps examination rooms neat, clean and stocked
• Ensures that all equipment is sterilized on a weekly basis or as required
• Performs other duties as deemed…