RN Trainer​/Supervisor - Part-Time

RN TRAINER/SUPERVISOR

Pay Rate is $33.77 per hour Part-Time (25 hours/week)

Provides direct supervision of all patient services personnel and coordinates patient care services. Supports and carries out the Home Care Program’s policies and procedures. Responsible for research, development, and the coordination of regular in-service education for all Home Care staff.

Grade: 10 Exempt

Reports to:

Health and Family Services Director

Provides direct supervision of all patient services personnel and coordinates patient care services. Supports and carries out the Home Care Program’s policies and procedures. Responsible for research, development, and the coordination of regular in-service education for all Home Care staff.

Level 1 V,A,C,R

• Provides supervision and evaluation of Home Care workers according to requirements for contracting agencies and DOH regulations.
• Provides on-the-job training when needed and provides in-home joint orientation to new personnel assigned to a case.
• Maintains accurate patient files.
• Maintains up to date employee health records and personnel files.
• Performs initial admission assessment of new referrals, and opens the case, if deemed appropriate for home care to be provided.
• Provides completed documentation to Home Care Scheduler to enter intake in Captain data system.
• Works in cooperation with the scheduler to assign appropriate staff to the patient receiving home care services.
• Reviews all patient care plans with home care workers to assure appropriateness and their ability to provide the services required. When appropriate, provides case management and obtains physicians orders to develop a plan of care to meet the needs of the patient. Review this plan every 6 months or sooner if necessary.
• Reviews all complaints that are filed and provides follow up for resolution to patient’s satisfaction.
• Documents and monitors all accident/incident reports, provides further investigation.
• Participate in quarterly QI meetings.
• Maintains liaison with caseworkers, patients, families, and staff.
• Maintain aide certifications in NYS DOH database if applicable when aides complete mandatory in-service training.
• Promotes agency mission.
• Job performance incorporates integrated service delivery model while performing self-sufficiency.
• Maintains current knowledge of and assures regulatory and procedural compliance.
• Schedules in services countywide and coordinate their presentation.
• Develops and keeps procedures and protocols current; implements designated management systems.
• Assists with providing and developing training and orientation for service area staff.
• Promotes agency wide integrated service delivery strategies.
• Fosters positive relationships with peers, funders, licensors, staff, subcontractors and community partners.
• Facilitates and participates in meetings as designated.
• Fosters ongoing, integrated, comprehensive service delivery model with other COI services.
• Facilitates standardization of systems and processes within service area and division.
• Utilizes CAPSYS, data, and other tracking and measurement tools to monitor staff performance and service area outcomes; drive improvement and response to need in service area.
• Promotes positive agency, division, and service area image.
• Other duties as assigned by supervisor.

A. Internal:
Health and Family Services Director, Health and Family Services Administrative Assistant, Home Care Clerk Scheduler, PCA I’s, and PCA II’s

B. External:
Community Agencies, In-Service presenters, Patients and Family Members, QI Committee Members, Contracting agencies and Case Managers, Physicians, Nurses, Social Workers, and Discharge…