Assistant Vice President of Operations​/Specialty

Overview

Company Overview:

Essen Health Care is a growing community healthcare network provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health’ model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients;

all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs.

Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in New York City. Essen maintains a Clinical Information Services team that maintains our enterprise-wide electronic medical record system, data repository, clinical analytics and population health capabilities.

Our Community Services teams creates and sustains relationship with community organizations and agencies and health plans.

Essen is dedicated to ensuring the quality of care for all patients and has been designated ‘Level 3 Patient Centered Medical Home’ by the National Committee for Quality Assurance. Essen has won awards for its patient care innovations and recently launched Intention Health Ventures to develop and commercialize our technology innovations.

Position Title: Assistant Vice President of Operations/ Specialty

Job Summary: The Assistant Vice President of Operations will oversee multi-site operations, identify and implement best practice standards while working in partnership with physicians, management and staff to implement these standards in support of the achievement of Essen Health Care initiatives. The AVP of Operations in Specialty plays a crucial role in ensuring that specialized healthcare services are efficiently managed, financially sustainable, and of high quality, while also keeping the patient experience at the forefront of decision-making.

• Operational Leadership:

  • Lead and manage daily operations for specialty healthcare services, ensuring that they are running efficiently and delivering high-quality patient care.
  • Optimize workflow processes, resource allocation, and staffing for specialty care units.
  • Ensure patient satisfaction and adherence to healthcare quality standards.

• Strategic Planning and Execution:

  • Develop and implement long-term strategies to expand and improve the specialty healthcare services offered by the organization.
  • Collaborate with other departments to align operational strategies with organizational goals, including financial performance, patient care standards, and growth initiatives.

• Financial Management:

  • Oversee budgets, financial performance, and resource management, ensuring cost-efficiency without compromising the quality of care.
  • Manage revenue cycle processes specific to specialty care, including billing, coding, and insurance reimbursements.

• Regulatory Compliance:

  • Ensure that the operations comply with healthcare regulations, including local, state, and federal laws, such as HIPAA, Medicare, and other relevant standards.
  • Implement best practices for maintaining patient safety, confidentiality, and clinical excellence.

• Team Management and Development:

  • Manage a team of healthcare managers, supervisors, and staff, promoting a culture of collaboration, innovation, and continuous improvement.
  • Focus on recruitment, training, and development of staff, ensuring they are equipped with the…