Oncology Educator, Learning & Development

Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark’s comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources. Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans – and setting a new standard in cancer care.

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As Daymark's Oncology Educator, Learning & Development, you will support the design, delivery, and continuous improvement of training across the organization, with a particular focus on our Care Team members:
Registered Nurses, Nurse Practitioners, LCSWs, and Community Health Navigators. Reporting to the VP of Oncology Nursing and working closely with the Manager, Learning & Development, you'll bring clinical credibility and hands-on care experience to our training programs, helping ensure that what we teach reflects how care actually happens at the bedside — or in the home. This is a great role for an experienced nurse trainer while staying close to clinical practice, oncology, and value-based care.

• Facilitate onboarding for new hires, with particular ownership of hands-on and shadow-based training for Care Team roles. Support new hires during their ramp-up period, answering clinical and workflow questions and flagging gaps in training materials.
• Prepare and deliver training materials for new cohorts of Care Team members as Daymark launches in new markets. Travel to new markets as needed to support in-person training and go-live readiness.
• Gather feedback from new hires and managers to help refine onboarding content and pacing. Capture learnings from each market launch and incorporate them into future onboarding and training playbooks.

• Partner with the Manager, L&D and with leadership to build and maintain well-organized, scalable training content that reflects current oncology, palliative, and value-based care standards.
• Help track completion of required training and certifications for RNs, NPs, LCSWs, and Community Health Navigators.
• Bring frontline clinical experience to the design of training materials, helping translate clinical guidelines and protocols into clear, practical training content.
• Monitor emerging clinical guidelines and licensure requirements relevant to Care Team roles, and flag updates that should be incorporated into training.

• Review Care Team documentation and workflows against Daymark's clinical quality measures, identifying adherence gaps or trends and developing targeted training content to address them.
• Follow up with Care Team Managers on quality findings, coaching them on corrective actions and reinforcing best practices.
• Support the Manager, L&D in evaluating training effectiveness, using feedback and performance data to identify areas for improvement.
• Collaborate with Clinical Operations, Market Operations, and People teams to ensure training stays aligned with clinical workflows and organizational priorities.

• Dedicate approximately 15- 20% of time to direct clinical care, ensuring hands-on clinical credibility stays current with how care is actually delivered. Deliver care both in person and virtually to support a deep understanding of Daymark's care delivery model.

• Clinical Background. Registered Nurse (RN)…