Director of Wellness Job New York New York USA,Healthcare

About the Company:

Empowering Health, Enriching Lives:
True Care's Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers and enriches lives.

Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish. Hence, we endeavor to make this sanctuary a haven of health and happiness.

At True Care, we don't just offer home healthcare - we offer hope, healing, and a brighter tomorrow.

Reports To:

Director of Patient Services (DPS)

Job Summary:

The Director of Wellness is a committed and empathetic clinician who oversees the clinical team and administrative team in the private client department, including oversight of clients residing in private homes and those residing in Independent Living Facilities or other facilities. This position is instrumental in elevating our clients' quality of life through individualized healthcare assistance, orchestrating wellness initiatives, and cultivating a supportive atmosphere.

The Director collaborates and cultivates relationships with clients and referral sources in facilities and in the community to facilitate enrollment and participation in our extensive suite of services. This distinctive position gives the Director the opportunity to seamlessly integrate sales, operations, and healthcare services to enhance the lives of our clients.

Responsibilities:
Training and Orientation:

Ensure effective orientation and training of new hires in collaboration with the DPS
Provide regular feedback to the DPS on new hire progress

Marketing and Business Development:

Craft and present an engaging value proposition aimed at prospective residents of the facility and their families.
Architect and publicize informative seminars and workshops covering various health-related subjects for current clients, prospective clients, and their families.
Develop, grow, and effectively market all lines of service, including specialized disease-specific programming.
Generate and distribute informative materials concerning health enhancement, illness prevention, and graceful aging.
Effective use of Salesforce for prospect management and follow-up.

Supervision and Monitoring:

Supervise daily operations, ensuring caregiver compliance and safety and client safety and satisfaction.
Oversee the pre-billing reports and work closely with the coordination team to ensure all problems are addressed and resolved.
Maintain a high standard for documentation and reporting for all clinical and non-clinical staff with regular auditing and review.
Evaluate the clinical team and non-clinical staff to provide oversight to maintain productivity and support as needed.
Ensure consistent and appropriate communication with the facilities Executive Team.

Clinical Oversight:

Assume the central and vital role of addressing client's healthcare requirements and inquiries.
Create and execute a comprehensive wellness program to cater to individual client needs and preferences.
Stay current with the latest senior health and wellness advancements to provide pertinent and precise information.
Maintaining consistent, open communication with clients, families, and medical experts fosters a holistic care ethos.

Operational Efficiencies:

Supervise departmental operations focusing on promoting the health and well-being of the private clients in the community and facilities.
Consistent oversight and follow-up for…