Transit System Outreach Specialist - PENN
Listed on 2026-09-18
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Healthcare
Mental Health, Substance Abuse Counselor
Location: New York
Duties/Responsibilities
Responsible for providing direct outreach, vulnerability screening, escort, and referral services for all homeless individuals encountered in the field during their shift. Also responsible for recording and maintaining accurate statistical data on all individuals approached and referred as well as case‑record management of clients receiving longer‑term services. Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services.
HoursFull‑time 37.5 hours per week
- Tuesday-Saturday 11pm-7:30am
Associates or Bachelor's degree required or demonstrated equivalent experience in lieu of degree. Will also consider current BRC employees in Community Technician, Program Aide, and other comparable positions with a minimum of 6 months of continuous employment. Must have strong interest in working in direct services to the homeless and/or mentally ill and substance abusing populations. Valid state driver's license required.
Good writing skills to provide an adequate written description of client interactions. Basic computer literacy required. Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services. Ability to speak Spanish desirable. First Aid/CPR certification or the ability to pass test to acquire these credentials required.
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full‑time employees receive a generous benefits package, including:
- Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
- A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
- Tuition assistance and many training opportunities for career development.
- Flexible spending accounts (FSAs) are available so employees can set aside pre‑tax dollars for healthcare, transit and childcare.
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