Patient Access Representative​/Medical Biller; Staten , NY

Join Our Team and Keep Moving Forward with Breg!

At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and support healthcare professionals. As a leader in the orthopedic industry, we provide innovative products, consulting, technology, and services that help people move forward with confidence.

We are currently seeking a Patient Access Representative to join our team in Staten Island, NY
. If you thrive in a dynamic environment where innovation and impact go hand in hand, this is the opportunity for you.

You are a forward-thinking professional who values collaboration, innovation, and making a meaningful difference. You bring expertise in communicating effectively both written and verbally and are eager to contribute to a team that is committed to delivering exceptional patient outcomes.

As a Patient Access Representative, you will:

• Answers and routes incoming calls using multi-line telephone system. Hospitably greets and routes patients, clients, vendors, and other visitors. Maintains tidiness of reception and other public areas.
• Locates and processes referrals at the time of visit.
• Checks in upon arrival, registers walk-in patients and identifies existing patients; correctly adds/edits demographic information to include email address, guarantor, and insurance coverage and obtains necessary signatures.
• Verifies eligibility and accurately estimates out of pocket expense.
• Collects co-pays and patient account balances.
• For all same day referrals, on-call referrals, and walk-in patients, obtains medical records and supporting documentation required to successfully register, verify insurance, and meet all payor authorization and documentation requirements. Completes these critical steps prior to the patient fitting.
• Processes all referrals received within the identified timeline.
• Schedules follow up appointments as necessary.
• Reviews and acts on all emails, electronic referrals, and correspondence within one business day.
• May participate in the delivery of Ancillary Products.
• Performs pre-scan validation of new claims and supporting documentation to ensure accuracy, timely processing, and revenue recognition.
• Administrative tasks may include receives paper claim documentation, scans claims, tends to mail, overnight shipping, fax, copy, scan, file, office supplies, and general correspondence and ensures efficient office operations.
• Knowledge of EMR systems and understanding of where various data points and clinical information is located.
• Follows and upholds all HIPAA standards and guidelines while discussing and accessing patient information.
• Maintains and updates skills by collaborating with peers, participating in assigned Breg Academy training courses, as well as, reviewing and implementing new SOPs and Work Instructions.
• Promotes Breg's culture of accountability by demonstration and exemplifying Breg's cultural beliefs.
• Supports all other Health Information Management System (HIMS) department tasks and clinical location requirements as needed to support the Breg Billing Business.
• Maintains a professional appearance and work environment.
• Collaborate with cross-functional teams to drive excellence in patient care and business solutions.

• High school diploma or equivalent required.
• Working knowledge of medical terminology and standard medical forms preferred.
• Medical Billing experience preferred.
• 1+ year of medical reception experience preferred.
• Computer proficient to include web browser/internet search, MS Outlook, Word, Excel, and Power Point capabilities. Technical competence includes the ability to learn new software and systems.
• A passion for innovation and a commitment to Breg's mission to Keep Moving Forward.

At Breg,…