Assistant Program Director; Stephan Russo Residence

Position: Assistant Program Director (Stephan Russo Residence)
Location: New York

Program

Description:

Stephen Russo Residence (W 107th Street), is a permanent supportive housing residence for formerly homeless adults with mental health and co-occurring disorders. Services include case management, harm reduction, housing readiness, counseling, medical and psychiatric services, groups and recreation, and 24-hour 7 day a week front desk concierge.

Position Summary:

Provide support and clinical supervision to case managers and other social service staff with the goal of excellent service provision and helping clients to remain stably housed in a supportive environment while optimizing tenant health and well-being.

Schedule:

Sunday-Thursday 9:00am to 5:00pmSalary Range: $70,000-$75,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Role, Responsibilities, and Essential Duties Ensure provision of quality and timely services, including psychiatric and medical care, entitlements, assessment & treatment planning, and linkages to day programs, clubhouses, employment, and recovery. Act as Liaison with on-site medical and psychiatric team. Coordinate and manage day to day program operations along with Program Director.

Supervision of case management staff

Ensure that all documentation (including, but not limited to, progress notes, service plans, health forms, reports, etc.) is completed by direct service staff in a timely manner and within established deadlines as per agency and funding sources standards; provide coaching on policies and clinical practice.

Support evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, harm reduction, and strengths-based approach

Ensure collection, tracking, and analysis of data, with a results-oriented mindset.

Provide weekly supervision to staff; promote staff development, evaluate their work and initiate disciplinary action when required;

Participate in new client interviews, intakes and admission meetings

Coordinate client care with all onsite treatment providers, serve as liaison with medical and psychiatric staff

Assist with audit preparation and performance improvement plans as needed

Assist Program Director with daily program operations, serve as senior leader in Program Director’s absence

Interface with various community agencies, funders and stakeholders relevant to our client population

Coordinate the scheduling of all contracted treatment providers and consultants.

Collaborate with staff in other GRCC programs to coordinate client service

Work with the Clinical Integration Team on the clinical best practices initiative

Attend staff meetings, case conferences, training programs and supervision meetings

Participate in developing group curriculum and facilitate group activities as needed

Other duties as required

Qualifications/ Educational Requirements Master’s Degree Preferred, Bachelor’s Degree considered with significant experience

Supervisory experience required

Experience in supportive housing a strong plus Experience working with individuals diagnosed with mental illness, substance use and homelessness strongly preferred.

Bilingual (English and Spanish) a plus Skills, Knowledge and Abilities Strong leadership skills

Understanding of homelessness, housing first, client centered approach, and harm reduction models preferred

Ability to multi-task/work in a fast-paced environment

Excellent verbal and written communications skills

Strong interpersonal skills

Ability to work to collect, track, and analyze data

Team oriented

Good judgment and problem-solving skills

Strong organizational…