Diagnostic Imaging Medical Assistant Job West Nyack New York USA,Healthcare

City/State:
West Nyack, New York

Department:
West Nyack Imaging Center

Work Shift:

Evening

Work Days: ALTERNATE WORK SCHEDULE

Scheduled

Hours:

12 PM-8:30 PM, 7 AM-3:30 PM

Scheduled Daily

Hours:

8.5 HOURS

Scheduled Weekly

Hours:

40

Hourly Rate/Range: $23.00+ For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Job Summary

The Medical Assistant functions as a member of the patient care team, under the direction of the Lead MRI RT and Clerical Supervisor of DI and proficiently performs all aspects of the role. The Medical Assistant is responsible for supporting the RT's with clinical tasks including but not limited patient screening, patient changing and preparation for MRI exam. The Medical Assistant takes an active role in the efficient operation of the center and works collaboratively with the other clinical team members in the department to continually manage proper workflow and safety protocols.

Will also perform phlebotomy duties as needed.

Essential Functions

Consistently performs patient care activities according to the clinical standards of Montefiore Nyack ASC MRI DI Areas.

Answering phones, scheduling appointments, and performs data entry related to patient information.

Follows all related MRI Safety measures as per the 2024 ACR manual on MRI Safety including all processes and protocols to keep patients, families, employees and self safe in the MRI environment.

Greets and directs patient to waiting area and notifies modality of patient's arrival. Monitors waiting area to prevent delays in service and notify Supervision when needed.

Notifies appropriate personnel of changes in patient condition and/or emergent/urgent situations; initiates emergency interventions (BLS/Heartsaver) as appropriate.

Is proficient and performs general phlebotomy and line insertion

Follows established MRI safety related policies and procedures to ensure patient safety by demonstrating appropriate use of MRI Safe wheelchairs, stretchers and MR safe patient handling.

Gives hand-off and receives hand-off to RT and other colleagues, at change of shifts and before leaving the unit.

Demonstrates safe practice and complies with all policies, procedures and protocols concerning Infection Control, hand hygiene and all aspects of patient related care.

Responds appropriately to requests from co-workers and other departments. Treats patients, visitors, physicians and other employees with courtesy, respect and caring behavior. Consistently displays a positive demeanor.

Resolves issues one-on-one when possible; consults with Manager/Coordinator/Director, as applicable, for help with conflict resolution

Demonstrates competency in care of age-specific patient population.

Facilitates the preparation of patients for examinations

Verifies patient identification using two identifiers

Instructs patient on gowning and security of personal belongings

Provides basic exam education to patient, referring clinical questions to technologists

Assists technologists during procedure as needed and instructed including moving patients and obtaining supplies and equipment

Assists in transferring patients in and out of procedures rooms, as required

Assists technologist upon completion of exam

Maintains basic supply levels in order to provide optimal patient care

Keeps areas clean and orderly using proper cleaning techniques

Sets up supplies as requested by technologist

Stocks changing rooms and blanket warmers daily and as needed

Confirms patient flow stays in contact with patients regarding appointment times

Performs other related functions

Assists in restocking, folding linen & patient gowns, discarding soiled linen and other unit specific ancillary tasks.

A. CUSTOMER SERVICE:

Demonstrates the ability to create a positive interaction with the customer.

Demonstrates positive communication with people of different cultures, values & beliefs.

Demonstrates the ability to acknowledge customer concerns and takes corrective action.

Demonstrates compliance with identified customer service behaviors.

Provides escort to customers when necessary.

B. PERFORMANCE IMPROVEMENT:

Participates in Department/Hospital-wide activities which improve processes and/or outcomes.

Utilizes resources to maintain and improve self-development and knowledge.

Complies with licensure and/or certification requirements.

Participates in annual competency assessment.

C. BUDGET:

Demonstrates fiscally prudent use of…