Clinical Supervisor SUD Outpatient Clinic, Queens and Manhattan Locations

Clinical Supervisor (SUD Outpatient Clinic)

Location: Manhattan, NY, with travel to Bronx and Queens as needed

The Second Wind is a growing outpatient substance use disorder (SUD) treatment program dedicated to providing high-quality, person-centered care. Our team is collaborative, mission-driven, and committed to clinical excellence, regulatory compliance, and meaningful outcomes for the individuals we serve.

The Clinical Supervisor is a key leadership role responsible for supporting clinical staff, maintaining high standards for documentation and compliance, and promoting quality care across the program. Reporting directly to the Clinical Director or their designee, this individual will provide supervision, guidance, and accountability to clinicians while helping to strengthen workflows, staff performance, and overall clinical operations.

This role is ideal for a strong clinical leader who can balance support and accountability, foster professional growth, and contribute to a positive, high-performing team culture.

• Review, approve, and sign off on clinical documentation, including assessments, treatment plans, and progress notes
• Ensure documentation meets regulatory, clinical, and agency standards for accuracy, timeliness, and person-centered care
• Monitor compliance with documentation deadlines and follow up with staff as needed
• Maintain high standards for quality assurance and clinical record integrity

• Provide regular supervision, coaching, and support to clinical staff
• Strengthen staff clinical skills, critical thinking, and professional development
• Foster a culture of accountability, collaboration, and continuous improvement
• Address performance concerns promptly and provide appropriate guidance and follow-up

• Monitor clinician productivity and support effective caseload management
• Help ensure staff are using time and resources efficiently in alignment with program expectations
• Identify workflow challenges and recommend or implement practical solutions to improve operations and performance Leadership & Team Support
  • Serve as a clinical resource for staff on complex cases, documentation questions, and day-to-day problem-solving
  • Build strong working relationships with team members across locations
  • Promote a positive, professional, and mission-aligned team culture
  Coordination & Communication
  • Collaborate closely with the Clinical Director and interdisciplinary team
  • Travel to Bronx and Queens locations as needed to support staff and program operations
  • Communicate clearly and consistently with leadership regarding staff performance, compliance concerns, and operational needs
  Qualifications
  • LMSW or LCSW required, with active New York State licensure
  • Prior experience in substance use disorder (SUD) treatment strongly preferred
  • Previous supervisory, leadership, or senior clinical experience preferred
  • Strong knowledge of clinical documentation standards, compliance requirements, and quality assurance practices
  • Excellent organizational, communication, interpersonal, and leadership skills
  • Demonstrated ability to manage multiple priorities, solve problems effectively, and support team performance
  What We're Looking For
  • A confident and supportive leader who can balance encouragement with accountability
  • A detail-oriented professional with high standards for clinical quality and compliance
  • Someone who thrives in a fast-paced environment and can effectively manage competing priorities
  • A team-oriented clinician committed to staff development and high-quality client care
  Benefits
  • Paid time off, including vacation and sick days
  • Health insurance
  • Retirement Investment Opportunity
  • Opportunity…