Front Desk Receptionist
Listed on 2026-09-22
-
Healthcare
Medical Receptionist, Healthcare Administration
About Us
Theradynamics is a leading provider of Physical, Occupational, and Speech Therapy services throughout New York City. We are committed to delivering exceptional patient care while creating a welcoming, professional, and compassionate environment for our patients and staff.
We are currently seeking a reliable, organized, and customer‑focused Front Desk Medical Receptionist/Secretary to join our team. This position requires flexibility and the ability to travel between our Bronx, Manhattan, and Queens locations based on business needs.
Responsibilities- Greet patients and visitors in a friendly and professional manner.
- Schedule, reschedule, and confirm patient appointments.
- Answer and direct incoming phone calls.
- Register new patients and verify demographic and insurance information.
- Collect copayments and maintain accurate payment records.
- Verify insurance eligibility and obtain authorizations when needed.
- Maintain accurate electronic medical records.
- Coordinate communication between patients, therapists, physicians, and insurance companies.
- Scan, upload, and organize medical documentation.
- Maintain a clean, organized, and welcoming reception area.
- Perform general administrative and clerical duties.
- Provide exceptional customer service while maintaining patient confidentiality (HIPAA compliance).
- Float between Theradynamics clinic locations in the Bronx, Manhattan, and Queens as operational needs require.
- High school diploma or equivalent required.
- Previous medical front desk or healthcare administrative experience preferred.
- Excellent customer service and communication skills.
- Strong organizational and multitasking abilities.
- Comfortable working in a fast‑paced environment.
- Computer proficiency, including Microsoft Office and electronic medical records (EMR) systems.
- Bilingual (English/Spanish) is strongly preferred.
- Must be dependable, punctual, and professional.
- Must be willing and able to travel between Bronx, Manhattan, and Queens clinic locations as needed.
- Competitive hourly pay based on experience ($17.00–$19.00/hour
) - Paid Time Off (for eligible employees)
- Health benefits (for eligible employees)
- Opportunities for growth and advancement
- Supportive team environment
- Ongoing training and development
We're looking for someone who enjoys helping others, thrives in a team environment, remains calm under pressure, and takes pride in providing outstanding service to every patient. Flexibility, professionalism, and a positive attitude are essential for success in this role.
*** All rates offered are based on position, years of applicable experience and employment type
*** Rate ranges shown include levels for per diems with no benefits and Independent Contractors
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).