Case Investigator, Bureau of Communicable Diseases

The Division of Disease Control’s mission is to safeguard the health of New Yorkers through identification, surveillance, treatment, control, and prevention of infectious diseases, which is achieved through varied and interrelated endeavors of its seven Bureaus. The Bureau of Communicable Disease(BCD) monitors and analyzes trends in disease data and provides consultation to the medical community and the public on the recognition, prevention, and control of communicable diseases.

BCD is responsible for the surveillance, prevention, and control of over 70 infectious diseases including foodborne, enteric, waterborne, respiratory (includingCOVID-19),zoonotic, and vector-borne diseases. Reporting to the Disease Investigation Unit’s Team Lead and working with a team of Public Health Epidemiologists, City Research Scientists and Clerical Associates, you will investigate cases of reportable diseases and outbreaks of infectious or novel conditions.

You will conduct patient/provider interviews, contact tracing and health record abstractions. You will provide patient and public education. You will triage telephone inquiries.

• Conduct communicable disease case investigations
• Perform medical chart reviews and abstractions
• Conduct patient and provider telephone interviews
• Triage incoming telephone inquiries
• Provide patient and public education
• Identify and follow up with contacts of people with communicable diseases
• Provide public health recommendations to patients and contacts
• Conduct outbreak investigations
• Perform data collection and analysis
• Evaluate risk factors or high-risk transmission settings
• Assist with communicable disease prevention initiatives
• Participate in the DOHMH's Surveillance and Epidemiology Emergency Response Section's preparedness and response activities

• Knowledge of communicable disease surveillance and epidemiologic investigations
• Experience with structured interviews, medical terminology and conducting electronic health record reviews
• Comfortable discussing sensitive topics including sexual activity and drug use
• Experience working with healthcare providers
• Strong organizational and time management skills
• Proficient with word processing, spreadsheet, and presentation software

• Loan Forgiveness:
  As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website ((Use the "Apply for this Job" box below).)
• Benefits:
  City employees are entitled to unmatched benefits such as:
  • a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
  • additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
  • a public sector defined benefit pension plan with steady monthly payments in retirement.
  • a tax-deferred savings program and
  • a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy:
  Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone,…