Revenue Cycle Manager; FGP; Manhattan, Billing Office

Revenue Cycle Manager (FGP) - Manhattan, Central Billing Office

Managers/Directors/Administrators

New York, NY

Full-Time/Regular

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation.

NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.
For more information, go to NYU Langone Health , and interact with us on Linked In , Glassdoor , Indeed , Facebook , X , You Tube and Instagram .

We have an exciting opportunity to join our team as a Revenue Cycle Manager (FGP) - Manhattan, Central Billing Office.
In this role, the successful candidate manages a portfolio of practices as assigned by the Revenue Cycle Management team. Responsible for day-to-day communications with physician practices and billing operations team, and revenue cycle reporting for the designated medical specialties. Requires analyzing financial reports, fee schedules, payor trends and A/R measurement statistics. Accountable for assigned practices/services.

• Manages relationships with practices and functions as the primary point-of-contact for day-to-day issues, including ongoing communications, and coordination of projects, billing and other activities;
• Train staff and clearly explain proper work procedures and methods and office policy.
• Directly supervise employees, establish priorities, assign work, and follow up to ensure assignments are complete. Select, orient, and evaluate staff. Provide initial and ongoing guidance. Resolve employee issues and address procedure and performance related issues.
• Meet or exceed internal standards for accuracy and timeliness in documentation preparation and submission.
• Compile statistical data as requested and reports data monthly to appropriate parties. Prepare reports and analyses to assist in identification of cash flow variances, physician referral patterns, physician volume, and any other issues identified by Management.
• Review outstanding accounts receivable to maintain minimal level of open accounts.
• Determine and establish the explanation to complex claims, issues, and questions not covered by specific instructions or common practice.
• Demonstrate a significant level of expertise in subject matter to assist and mentor entry-level billing staff, support the operations lead/supervisor in managing day-to-day team activities against scope and timeline, and ensure timely reporting of activities. Provide feedback and contribute to employee performance reviews.
• May assist with leading and coordinating all aspects of charge submission and accounts receivable in defined FGP(s) for other Billing Coordinators.
• Meet or exceed the accountabilities of the Billing Coordinator I and II, and serve as a role model and resource to entry-level team members.
• Identify denial trends and train staff accordingly to avoid in the future, emphasizing improvement of accurate charge capture. Develop supporting training documentation as needed with FGP management.
• Analyze/audit notes and ensure the appropriate codes are charged in order to maintain billing compliance and prevent denials.
• Compare coding to notes/documentation and communicate with providers to clarify errors.
• Serve as a liaison to the outside billing for questions, data request, and other inquiries. Review charge encounter forms for complete CPT code, ICD-10 code, and other required billing information on a daily basis.
• Ensure timely and accurate collection, preparation, and verification of billing information submitted to the outsourced billing service. Review billing collection and denial reports from the vendor and identify trends and recommend changes on how to improve issues.
• Work with practice operations to implement changes to improve revenue where necessary.
• Take initiative to teach…