Patient Access Associate - Part Time, Evenings

NYU Langone Hospital—Suffolk is a 306-bed medical center, providing care to residents of eastern Long Island. The hospital facility is home to the Knapp Cardiac Care Center—an advanced heart disease diagnostic and treatment facility—as well as a modern ambulatory surgical pavilion with specialized services including women's imaging, a sleep laboratory, and bariatric surgery. Our Provisional Level 2 Trauma Center delivers comprehensive and specialized care for patients with traumatic injuries.

The Stroke Center at NYU Langone Hospital—Suffolk is designated by the New York State Department of Health as a Primary Stroke Center, with expert neurologists available to provide treatment 24 hours a day, 7 days a week. Additionally, NYU Langone Hospital—Suffolk has multiple outpatient sites, including an outpatient wound care center, a hemodialysis center, and various primary care and specialty offices.

For more information, go to NYU Langone Hospital—Suffolk, and interact with us on Linked In, Glassdoor, Indeed, Facebook, X, You Tube and Instagram.

We have an exciting opportunity to join our team as a Patient Access Associate
- Part Time, Evenings
- Patient Access Suffolk - 4:00PM - 12:00AM Saturday & Sunday. In this role, the successful candidate The associate interviews the patient to obtain necessary identification information and prepares the required forms to obtain treatment, billing or record release authorization. The associate applies  to patients when necessary following the two-identifier rule. They have contact with insurance companies for notification or other information.

They educate patients about Advance Directives and Charity Care when necessary and performs other clerical duties where needed. The associate represents the Emergency Department, Pre Surgical Testing, Admitting, and other ancillary areas serving as a liaison between patients and staff, by entering arriving patients into the computer system to allow for patient processing and throughput. In addition, the Patient Access Associates assist departments with projects and various duties deemed by the Management staff

• Asks appropriate questions to obtain correct identification information.
• Obtains the correct Demographic, Guarantor, Next of Kin, and Emergency Contact information
• Obtains current insurance coverage, and identification
• Able to ascertain the correct Coordination of Benefits (COB) and enter the necessary information to ensure payment.
• All documents must be scanned into the Electronic Document Imaging.
• Ask appropriate questions to complete Medicare Secondary Payer Questionnaire when necessary and enter the necessary data, especially the patient Medicare number for payment.
• Interprets Payor Websites
• Patients and families are given explanation of hospital and Regulatory forms before signing.
• Patient Forms are signed, witnessed, dated, and timed as appropriate for the registration type.
• When the Associate is unable to obtain signatures, necessary documentation of explanation is needed as to why signature could not be obtained. All documentation needs to be signed and dated.
• Documentations of all follow up are needed
• Distributes registration forms to locations within ED, Peri-op, and Inpatient units.
• Attaches I.D. band to patient wrist in accordance with Medical Center policy and procedures. (Two identifiers are verified before affixing band
• All patients are offered a copy of the Patient Bill of Rights and the Addendum of the Patient Rights
• Advance Directives are reviewed at the time of registration. When there is an Advance Directive and it is not present at the time of treatment; the Associate knows how to do follow up to obtain the Advance Directive.
• Documentation is made when education…