Health Home Care Manager​/Case Manager​/Care Coordinator

Doral Health & Wellness is a trusted multi-specialty healthcare organization serving diverse communities across New York State. Our mission is to provide compassionate, integrated, and patient-focused care—particularly for individuals living with chronic medical, behavioral health, and developmental conditions. As a New York State–designated Health Home provider, we are expanding our Care Management team to strengthen support for Medicaid members.

We are seeking a dedicated Health Home Care Manager (Spanish-speaking) to join our growing team. The care manager will play a critical role in coordinating person-centered services for Medicaid-enrolled clients with chronic medical, behavioral health, or substance use needs. This is a hybrid role that combines office-based work with in-person community and home visits across NYC boroughs.

• Starting rate of $27.00 per hour, with an increase to $28.00 per hour after one year, contingent upon a satisfactory performance evaluation.
• Health, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO), sick leave, and holidays
• Life & Disability Insurance
• Hybrid work flexibility (remote, office, and field)
• Supportive, mission-driven team environment
• Professional development and training opportunities

• Serve as the primary care manager and advocate for clients by completing initial and ongoing assessments to guide individualized care planning.
• Coordinate medical, behavioral health, substance use, and social support services as part of the case manager role.
• Help clients navigate healthcare systems, secure housing, schedule appointments, and access benefits.
• Encourage client self-management of health and wellness.
• Accurately document all care activities in electronic health records (EHR).
• Collaborate with families, providers, and community partners to enhance client well-being.
• Adhere to NYS Health Home quality standards and compliance requirements.

• Bachelor’s degree in health or human services + 2 years of relevant experience, or
• Master’s degree in health or human services + 1 year of relevant experience, or
• Licensed Registered Nurse (RN) + 2 years of relevant experience.

• Experience with Medicaid populations, chronic conditions, and social determinants of health.
• Strong communication, organizational, and case management skills.
• Proficiency in Microsoft Office and EHR systems.
• Ability to travel across NYC for community and home visits.
• Bilingual in Spanish is preferred.

At Doral Health & Wellness, you’ll be part of a mission-driven team of care managers and healthcare professionals committed to improving access and outcomes for underserved communities. We value cultural humility, collaboration, and meaningful engagement with the populations we serve.