Associate Patient Care Coordinator

Location: Port Jefferson Station

** Requisition number:
** 2391283

** Job category:
** Healthcare Delivery, Patient Services

Optum NY/NJ, is seeking a  
** Associate Patient Care Coordinator
** to join our team in [location]. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and erience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country.

Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while  
** Caring. Connecting. Growing together.*
* ** Optum Dermatology
** has an immediate opening for a friendly, patient focused and detailed oriented  
** Associate Patient Care Coordinator
** to join our team.  
** Associate Patient Care Coordinator
** is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule:

A 37.5-hour work week, Monday (Port Jefferson Station) from 8:30 am to 7:00pm, Wednesday (Syosset) 8:00am to 6:00 pm, Thursday (Port Jefferson Station) 8:00 am to 6:00 and Friday (Syosset) 8:00 am to 4:00 pm. Shift to be determined by the manager upon hire. (business needs may change to Monday through Friday week)

*
* Location:

** 575 Underhill Blvd, Suite 100, Syosset, NY 11791

1500 Route 112 Building 1, Suite 201, Port Jefferson Station, NY 11776

*
* Primary Responsibilities:

*
* + Adheres to standards of professionalism set by the Practice.

+ Always maintains professional appearance by adhering to dress code and wearing identification badge

+ Demonstrates and maintains professionalism in behavior and courtesy toward the patients and staff

+ Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient, Practice and staff members

+ Functions as a member of a team committed to quality patient care

+ Takes initiative to keep informed of new/revised Policy and Procedures, Standards of Careand incorporates these into practice

+ Maintains a working knowledge of Practice Policy and Procedures; effectively communicates information regarding the Practice to those who require it

+ Completes Mandatory Education annually

+ Handles difficult situations and people with tact, professionalism and H.E.A.R.T

+ Demonstrates good judgment in escalating difficult situations and people to Management personnel

+ Demonstrates flexibility in scheduling and or traveling to meet patient and office needs

+ Demonstrates professionalism in attendance & punctuality. Consider number of unauthorized or unscheduled absences, a pattern of before and after weekend absences, tardiness and early departures, and long meal periods in accordance with CRHC policy

+ Maintains and promotes a positive work attitude fostering teamwork and acceptance of management decisions

+ Assists staff whenever possible, to achieve office goals / patient satisfaction

+ Works independently, takes initiative in completing assignments and does so without reminder

+ Maintains supply inventories and equipment necessary for the effective performance of the department/location

+ Maintains a neat, organized, orderly environment in the reception and waiting room areas, i.e. magazines physician business cards, brochures, signage, etc

+ Actively demonstrates good oral and written communication skills with both internal and external customers

+ Works with a sense of urgency

+ Ability to be cross trained as a medical assistant

+ Performs all essential task skills of the Patient Care Coordinator

+ Holds self and others accountable for timely, and cost effective results

+ Performs other duties as assigned

** What are the reasons to consider working for United Health Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your…