Clinical Chief of Staff

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Medical Affairs Central Administrative Office, New York, NY, US

8 days ago Requisition

Salary Range: $ To $ Annually

Reporting to the Chief Medical Officer, the Clinical Chief of Staff serves in a strategic position supporting Medical Affairs and in a coordinating position supporting the CEO on select special projects. This role helps Community Healthcare Network execute clinical priorities by translating executive direction into clear action plans, surfacing risks and opportunities, and ensuring follow through across clinical operations, quality, population health, and agency-wide initiatives.

The Clinical Chief of Staff acts as a force multiplier for executive leadership by improving alignment, accountability, communication, operational execution, and cross-functional collaboration. The role requires a deep understanding of organizational culture, clinical operations, systems, strengths, and challenges, with a focus on advancing high-quality, equitable, integrated care across sites.

• Partner with the CMO to drive priority clinical operations, quality, population health, and Medical Affairs initiatives.
• Translate strategic direction into actionable work plans, timelines, ownership structures, and measurable deliverables.
• Develop a strong understanding of CHN’s clinical programs, care delivery model, organizational culture, workflows, strengths, and operational challenges.
• Identify barriers to progress, anticipate risks and dependencies, and recommend practical solutions to improve alignment and execution.
• Ensure clinical initiatives and activities are aligned with organizational strategy, mission, values, and brand.

• Design, implement, and continuously improve systems, procedures, and protocols that strengthen clinical operations, accountability, efficiency, and effectiveness.
• Develop and maintain project-management structures that support initiatives throughout the full project life cycle, from planning and proposal development through implementation, monitoring, evaluation, and reporting.
• Partner with clinical and operational leaders to identify workflow inefficiencies and support process improvement across sites.
• Help standardize practices, reporting processes, policies, and operational expectations to improve consistency, quality, and efficiency.
• Support documentation, communication, and tracking of clinical policies, process updates, and organizational decisions relevant to clinical operations.

• Oversee development and maintenance of clinical performance dashboards, scorecards, and recurring executive reports.
• Monitor provider, site, quality, access, operational, and population health metrics to identify trends, risks, gaps, and improvement opportunities.
• Synthesize complex information and data into concise, executive-ready insights that support decision-making, leader coaching, and performance improvement.
• Equip Medical Directors and site leaders with timely, actionable site-level performance information and follow-up tools.
• Support a consistent cadence of performance review, accountability, escalation, and follow-through across clinical sites and programs.

• Lead tracking and follow-through for major CMO and Medical Affairs initiatives.
• Coordinate across Medical Directors, site leaders, operations, quality, population health, behavioral health, nursing, finance, information…