Medical Receptionist

Medical Receptionist – Busy Medical Practice

We are seeking an experienced, professional, and reliable Medical Receptionist to join our busy, large medical practice. This is a fast-paced role that requires excellent customer service skills, strong attention to detail, and the ability to multitask while providing exceptional patient care.

Essential Requirements:

• Previous medical reception experience is essential (applications without prior medical reception experience will not be considered).
• Excellent communication and interpersonal skills.
• Strong computer skills and the ability to learn practice management software.
• Exceptional organizational and time management abilities.
• Ability to work efficiently in a busy, high-volume environment.
• Professional presentation and a positive, team-focused attitude.

Key Responsibilities:

• Welcoming and assisting patients in a friendly and professional manner.
• Managing appointments and patient bookings.
• Answering and directing high volumes of phone calls.
• Processing patient registrations and maintaining accurate medical records.
• Handling billing, payments, and administrative duties.
• Liaising with doctors, nurses, and allied health professionals to ensure smooth daily operations.

We are looking for someone who is dependable, compassionate, and thrives in a busy team environment. The successful applicant will be able to remain calm under pressure while delivering outstanding customer service to our patients.