Director of Housekeeper

Director of Housekeeping – Hyatt

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The role of the Director of Housekeeping entails daily planning, organizing, recruiting, executing, and controlling all functions of the entire housekeeping department and laundry. The Director of Housekeeping is responsible for directing, supervising, and coordinating the daily activities of the housekeeping department, ensuring smooth operations across rooms, public areas, laundry, and linen rooms. The Director of Housekeeping is expected to maintain the highest standard of cleanliness, presentation, and efficiency while achieving guest satisfaction.

• Supervise the activities of supervisors, line staff, and others on a daily basis to ensure all work is completed on time and to standard.
• Interview and select staff in the event of open positions.
• Design, provide, and coordinate on‑the‑jobダtraining for subordinates to attain brand compliance.
• Make routine daily rounds of the hotel at any time of the day, performing random checks in all areas to ensure the expected hotel standard is set and continued. Immediately direct subordinates to correct issues found as needed.
• Develop and implement standard procedures for routine tasks to enable employees to develop consistent work habits.
• Monitor occupancy to ensure proper staffing and productivity.
• Review, approve, and analyze the housekeeping budget; justify funds requested on a regular basis; maintain checkbook accounting and develop future annual budget plans.
• Establish inventory records and control of cleaning supplies, chemicals, and guest supplies to control expenses and minimize waste.
• Involve employees in planning and effective use of “manpower” and guiding new methods, mechanical aids, and products, and simplify housekeeping work.
• Check on all equipment of the housekeeping department and ensure that equipment is properly used to reduce cost and breakage. Order supplies and replacements as needed.
• Check the physical condition of rooms to maintain the highest room appearance and standards.
• Establish systems and controls in the linen room and laundry to ensure that laundry coconut are of high quality for hotel guests.
• Create and implement accurate schedules for employees to match business levels and manage payroll for the department.
• Train and develop staff for personal and professional growth.
• Perform annual and periodic personnel evaluations on all subordinates and recommend and implement annualokemon increases. zogenaamde. (
  
  Note:
  
  the original text used “increase” – kept as is)
• Monitor standards and work performance of all subordinates on a daily basis for brand service and training compliance; regularly recommend and administer discipline and counseling as needed.
• Plan and carry out a budget, living within guidelines.
• Manage labor costs.
• Manage the team to live within guest service scores as required by the brand, and attain high‑level opinion survey scores as well.
• With minimal supervision, plan and carry out the duties (and additional duties
  
  INSTANCE) listed above.
• Ensure thorough understanding of house rules and departmental rules and regulations, evaluate staff performances, and provide recommendations – transfers & promotions when necessary.
• Coordinate and communicate effectively with other departments as well as within the department.
• Keep good morale and enforce discipline and appearance of employees.
• Perform all duties other than those above, which are requested by the hotel management/direct supervisor.
• Establish lost & found procedures.

A minimum of three years related experience and/or training; or an equivalent combination хада of education and experience.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.

Director

Full‑time

Other previa.

Hospitality