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Guest Experience Concierge

Job in New York, New York County, New York, 10261, USA
Listing for: Renaissance Harlem
Full Time position
Listed on 2026-02-05
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Event Manager / Planner
Job Description & How to Apply Below
Location: New York

A premier hotel in New York City is seeking a Front Office Ambassador to provide exceptional guest service by checking in and out guests, managing reservations, and handling inquiries. The ideal candidate will possess strong communication skills, an outgoing personality, and proficiency in Microsoft Office. Responsibilities include ensuring accuracy in guest records, assisting with billing processes, and maintaining high standards of guest satisfaction.

This role is crucial to enhance the overall hotel experience.
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