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Front Office Director: Guest Experience & Ops Lead

Job in New York, New York County, New York, 10261, USA
Listing for: voco Times Square South, New York, an IHG Hotel
Full Time position
Listed on 2026-02-06
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Guest Services, Hospitality & Tourism, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 75000 - 80000 USD Yearly USD 75000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: New York

A prominent hotel in New York is seeking a Director of the Front Office to ensure the smooth operation of the front desk. The role involves supervising staff, enhancing guest satisfaction levels, and managing Front Office performance. Candidates should have supervisory experience in a hotel setting, strong organizational skills, and be able to multitask under pressure. The anticipated annual salary ranges between $75,000 and $80,000, depending on experience and education.
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