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Front Office Director & Guest Experience Leader

Job in New York, New York County, New York, 10261, USA
Listing for: Hispanic Alliance for Career Enhancement
Full Time position
Listed on 2026-02-16
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Location: New York

A prominent hotel chain is seeking a Director of Front Office to manage front desk operations, staff training, and guest service. The ideal candidate has over 4 years of hotel Rooms Management experience, excellent communication, and leadership abilities. They should demonstrate an energetic and customer-oriented approach. This role includes budget planning, staff management, and resolving guest complaints to ensure satisfaction.

The position requires a Hotel/Hospitality degree and proficiency in Microsoft Office.
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