Linen and Laundry Attendant - Waldorf Astoria

Job Description

Linen and Laundry Attendant - Waldorf Astoria New York (Job Number: HOT0CC4E)

The Waldorf Astoria - New York, 301 Park Avenue, New York 10022

After undergoing a transformative restoration,
Waldorf Astoria New York is set to reignite its magnetic allure.
Waldorf Astoria New York is seeking a Linen and Laundry Attendant to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

As a Linen and Laundry Attendant
, you will play a crucial role in ensuring that all linens are transported and processed to the highest standards, supporting the hotel’s commitment to providing exceptional guest service. You will manage the flow of clean and soiled linens between various areas of the hotel, while maintaining meticulous attention to detail in the handling and care of linens. Your role will be instrumental in ensuring that inventory levels are maintained and coordinating laundry pickups, contributing to the seamless operations of our luxury hotel.

• Transport linens and laundry between designated hotel areas, ensuring careful handling of all items.
• Maintain inventory of linens, ensuring proper stock levels and keeping accurate records of items in circulation.
• Schedule and coordinate laundry and linen pickups with the designated laundry service provider, ensuring timely collection and delivery of clean linens.
• Perform light in-house laundry duties, including the washing, drying, folding, and storing of items as required.
• Ensure the quality and cleanliness of all linens, conducting thorough inspections to maintain the pristine appearance of the hotel’s linen supply.
• Maintain cleanliness and organization of the laundry and storage areas, ensuring all equipment and supplies are in good working condition.
• Respond to any guest service issues related to linens in a timely, professional, and efficient manner, maintaining the hotel’s high standards of service.

Rate of pay for this role is $29.64 - $39.19 and is based on applicable and specialized experience.

We are looking for a Linen and Laundry Attendant who is dedicated to ensuring the highest standards of cleanliness and organization, with a keen eye for detail and a passion for maintaining the pristine appearance of our linens. The ideal candidate will have a great personality, a strong work ethic, and the ability to work efficiently in a fast‑paced environment. You will be responsible for managing linens with care and ensuring that inventory is maintained to meet the needs of the hotel.

A commitment to quality and organization is essential, and your proactive attitude will contribute to the overall guest experience.

The ideal candidate will possess the following qualifications:

• A strong attention to detail, ensuring that all linens are properly handled, inspected, and maintained to meet our luxury standards.
• Physical stamina, with the ability to push, pull and lift heavy objects.
• Excellent organizational skills to manage linen inventory and ensure cleanliness and efficiency in the laundry and storage areas.
• A proactive attitude, with the ability to anticipate needs and maintain smooth operations throughout the hotel.
• A great personality with the ability to work effectively with others in a team‑oriented environment.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.…