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Luxury Guest Experience Leader
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-28
Listing for:
The Manner
Full Time
position Listed on 2026-02-28
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Event Manager / Planner
Job Description & How to Apply Below
A luxury hotel is seeking a Guest Experience Manager to enhance the overall guest journey and ensure service excellence. The role includes leading the service culture, overseeing guest relations, and analyzing satisfaction metrics. The ideal candidate must possess a Bachelor's degree in Hospitality Management and a minimum of 5 years in luxury hotel operations. Responsibilities also include service recovery and collaboration with various departments to ensure a consistently high guest experience.
This role demands strong leadership and communication skills.
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