Assistant Rooms Manager - Overnight Shift

Overview

Assistant Rooms Manager - Overnight Shift

At Montage, it’s All Because of YOU! Imagine turning your passion and talent into a fulfilling career in a beautiful workplace where you can learn, grow, and have fun. You’re not just an associate but a creator of authentic, personalized experiences, empowered to think creatively and craft lasting moments for our guests. Join us to live the Montage experience.

• Manage the day-to-day operations of the Front Office and Bell/Door teams
• Collaborate with the Director of Front Office, Director of Housekeeping, and Hotel Manager on all operational functions, programs, assignments, and hotel activities as deemed necessary to support the business
• Review and analyze guest engagement scores and trends in Medallia
• Review guest profiles with the aim of creating a personalized experience
• Review daily activity, including arrivals, departures, in-house itineraries, etc., with the aim of delivering on all guest expectations
• Deliver on guests  expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside the scope of duties, based on business needs

• You are passionate about providing exceptional service and creating memorable moments
• You have strong communication skills and the ability to collaborate in a team environment
• You are comfortable working the Overnight shift
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity

• 1+ year of previous Rooms Division management experience required;
  Front Office and/or Housekeeping management experience highly preferred
• Experience in a luxury hotel and/or resort required
• High School Diploma or equivalent required;
  Bachelor s degree preferred
• Ability to multi-task in a high volume and fast paced environment

• Free meals
• Ongoing community outreach events
• Hotel discounts
• Associate events throughout the year
• Healthcare benefits
• Daily Pay

• Standing and exerting well-paced mobility for up to 8 hours in length
• Ability to bend, squat, and lift up to 15 pounds, including, but not limited to, luggage, guest items, and bags on a regular and continuing basis
• Ability to push and pull carts weighing up to 50 pounds on a regular and continuing basis
• Must be able to bend, stoop, squat, and stretch to fulfill tasks

At Montage, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law.

Job applicants with disabilities who need assistance or an accommodation in order to apply for a position should contact the People department directly at your preferred location.

The pay scale
* for this position is $70,000 to $75,000 per year.

* The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

As part of its interview process, Talent Online Assessments may be used. New York City resident applicants who do not wish to participate in a Talent Online Assessment may request an alternative selection process by emailing  Applicants requesting an alternative selection process should indicate the reasons for their request, and whether such request is made as an accommodation for a disability that prevents the applicant from taking a Talent Online Assessment.

The data collected by Talent Online Assessments consist only of an applicant’s name and responses, and Talent Online Assessments results are kept confidential. We are committed to a fair and equitable hiring process. Requests for bias audit results can be made to the email above. Data entered into Talent Online Assessments is stored and can be requested via , to be provided within 30 days of the request.

Data shall not be disclosed where such disclosure would violate law or interfere with a law enforcement investigation.

If you are an internal applicant, please log into Workday and apply for your application to be…