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Overnight Guest Experience Specialist

Job in New York, New York County, New York, 10261, USA
Listing for: Roxyhotelnyc
Full Time position
Listed on 2026-03-01
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: New York

A renowned New York hotel is looking for an Overnight Guest Service Agent to enhance the guest experience at the Front Desk. The role involves creating memorable stays, anticipating guest needs, and acting as a liaison to ensure customer satisfaction. Ideal candidates will have a background in hospitality, a familiarity with Downtown NYC, and be flexible to work various shifts.

Exceptional communication and empathetic listening skills are essential for success in this position.
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