Private Club Host
Listed on 2026-03-07
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Hospitality / Hotel / Catering
Customer Service Rep, Catering
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually.
In addition, the Company features the original production, Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at .
The Private Club Host will provide top of the line customer service to the highest level of guests within the MSG Arena. The Private Club Host will greet all guests and members in a professional manner.
What will you do?- Providing excellent customer service to highest level of guest in a courteous and professional manner
- Proper knowledge of New York State Board of Health Food and alcohol handling protocols
- Provide coat check services in season where applicable
- Able to walk and stand during the entire shift and could assist with set up of the dining room and other work areas
- Maintaining the cleanliness of assigned work area and assist with all guest service functions
- Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order.
- Address any guest concerns or questions, escalating to Supervisors as needed.
- Work well under pressure and have a professional appearance and demeanor. This person must have good communication skills, a commitment to high-quality customer service and be able to handle the high‑pressure environment
- Prior host or maitre’d experience preferred
- Knowledge of NYC Board of Health Food Handling rules a plus.
- Must be of legal age according to NYS regulations to serve alcohol
- Works nights, weekends and holidays
- Must be flexible to work evenings, weekends, and holidays as necessary.
- Must be receptive to working outside in inclement weather and extreme temperatures.
- Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
$32.50 — $32.50 USD
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
EEOWe value diversity and welcome employees of all backgrounds. Our Company is an Equal Opportunity Employer and provides equal employment opportunities without regard to race, color, religion, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, veteran status, or any other characteristic protected by law. We also strictly prohibit discrimination and harassment on these bases.
At this time, Federal law requires that we maintain a record a record of each employee’s sex and race or ethnicity, and that we invite employees to voluntarily self‑identify. The company is limited to the categories listed below, and the definitions for each category have been established by the federal government.
Submission of this information voluntary and refusal to provide it will note subject you to any adverse treatment. The information will be kept confidential and only be used in accordance with the provisions of applicable federal laws, including those which require the information to be summarized and reported to the Federal Government for civil rights enforcement purposes.
If you choose not to self‑identify your race/ethnicity or gender at this time, the Federal Government requires that we determine the information by visual survey and/or other available information.
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