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Luxury Guest Experience Leader
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-17
Listing for:
HHM Hospitality
Full Time
position Listed on 2026-06-17
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Event Manager / Planner
Job Description & How to Apply Below
HHM Hospitality is seeking a Guest Relations Manager in New York, New York to elevate the service culture and manage guest relations. This role involves overseeing the guest lifecycle, from pre-arrival to departure, ensuring that every interaction is exemplary and reflects the luxury standards of The Manner.
Key responsibilities include leading teams, optimizing guest satisfaction measures, and fostering effective cross-departmental collaboration. The ideal candidate will possess a degree in Hospitality Management and have at least 5 years of experience in luxury hotel operations.
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