General Manager | Radio Hotel | Modus

General Manager | Radio Hotel | New York, NY

Job Category
:
Admin & General

Requisition Number
: GENER
019114

• Full-Time
• On-site
• Salary: $180,000 USD per year

New York, NY 10033, USA

We’re looking for an experienced General Manager who has overall responsibility for the successful opening and operation of the hotel and for meeting or exceeding the objectives for all areas of the property. You will provide overall direction and guidance to your team while managing the day-to-day leadership and management of all company facets.

This is a full-time, on-site, exempt position that reports to the Vice President | Operations.
The salary range for this position is $120,000-$180,000.

The Radio Hotel is a 221room hotel, mixed‑use high rise, located at 2420 Amsterdam Avenue in the Washington Heights area in Northern Manhattan. The property features flexible meeting space, and restaurant. Guests can escape from the streets of New York City to the brightly colored paradise of the Dominican Republic while dining at Radio, enjoying Dominican food in vibrant and cultural surroundings right in the heart of NYC’s Washington Heights Neighborhood.

• Own all areas of the operation, including front office, housekeeping, engineering, and food + beverage.
• Lead through your leadership team to maximize financial performance while upholding quality standards, maximizing levels of guest satisfaction, and maintaining colleague engagement.
• Direct the development and execution of the annual strategic plan, the annual budget, and operations plan, emphasizing balanced growth and consistent profitability.
• Communicate the direction and purpose of all initiatives, resulting in colleague & leader ownership, pride, and desired results.
• Achieve and maintain superior balanced scorecard results (revenue, STR, GOP, guest experience, colleague engagement, asset maintenance, etc.), with an unrelenting desire to exceed previous outcomes.
• Inspire and motivate your leaders and colleagues to foster a guest‑focused and results‑oriented environment.
• Deliver best‑in‑class guest service and satisfaction by executing against the Modus Ethos, through avenues such as training, survey analysis, feedback, and incentive programs.
• Actively seek out critical information on market trends, segment behavior, and other data to make informed decisions and remain ahead of the pack.
• Create and promote learning opportunities and development plans for direct reports, fostering a culture of development.
• Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to speak up and their input is valued.
• Have a hand in building out the hotel vision and bring this brand to life in all corners of the hotel.
• Collaborate with shared services partners (marketing, revenue management, people & culture), to maximize performance and engage with company wide initiatives.
• Champion our values, vision, and culture.

• Have a minimum of 5 years’ experience in different management positions in the hospitality industry and have held a senior leadership role (Hotel Manager or General Manager – preferred) at a hotel for at least two years.
• Experience leading a hotel with a strong F&B component (The Radio hotel has dynamic food and beverage spaces)
• Have a track record of achieving and maintaining superior results across all areas of the hotel and can articulate the underlying strategies that led to your achievements.
• Possess a thorough knowledge of the hospitality industry, have a strong financial background, sound administrative skills, well‑developed management skills, and have demonstrated ability to effectively lead.
• You enjoy creative and innovative projects that focus on brand development
• A passion for hospitality will be apparent from speaking with you; you naturally connect with colleagues and guests.
• You love to inspire and motivate your team while focusing on learning and development, giving and receiving feedback.

• Competitive compensation package and incentive plan.
• Generous health, dental and vision insurance, plus 401K.
• Comprehensive onboarding and training plan to set you up for…