Assistant Operations Manager - Front Office
Listed on 2026-06-20
-
Hospitality / Hotel / Catering
Front Desk/Receptionist, Hotel Management, Guest Services, Hospitality & Tourism
Assistant Operations Manager
- Front Office
US - NY
- New York City
Front Office
Entry Level Manager
Full-time
The Assistant Operations Manager – Front Office will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling. This position reports directly to the Front Office Manager and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.
Salary range for this role is $66,300 – $72,000. Actual pay will be commensurate with experience.
Benefits- Free room nights, discounted and Friends & Family room rates
- 401(k) with company match
- Paid vacation, sick days, new child leave and personal day
- Paid family bonding time and adoption assistance
- Free meal in our employee cafeteria
- Discounts at various retailers – Apple, AT&T, T-Mobile, Headspace and many more!
- Tuition reimbursement
- Employee stock purchase plan
- Strong opportunity for career growth
- A true desire to satisfy the needs of others in a fast‑paced environment
- Refined verbal and written communication skills
- 1–2 years previous front‑office supervisory and/or management experience preferred
- Service‑oriented style with professional presentation skills
- Hotel/Hospitality degree an asset
- High energy, entrepreneurial spirit, motivational leader, effective communicator, excellent customer service orientation, and ability to improve the bottom line
- Proficiency in Microsoft Word and Excel
- Excellent organizational, interpersonal and administrative skills
- Ability to work a flexible schedule, including weekends and holidays
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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