Catering & Conference Services Sales Manager

Location: New York

## Catering & Conference Services Sales Manager Apply locations:
New Yorktime type:
Full time posted on:
Posted 14 Days Agotime left to apply:
End Date:
June 30, 2026 (30+ days left to apply) job requisition :
REQ
** About Four Seasons:
** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
** About the location:
** A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.
** About the role
** The Catering & Conference Services Sales Manager is responsible for planning and executing exceptional events while maximizing revenue and guest satisfaction. They negotiate with clients to create compelling event proposals, manage all event logistics, and oversee the execution of banquets and conferences, ensuring a seamless experience. This includes preparing banquet event orders (BEOs), coordinating with internal teams, and liaising with external vendors to meet client needs.

They also optimize the use of event spaces, supervise team members, and maintain high service standards throughout the planning and event stages.

The role requires creativity, strong organizational skills, and the ability to multitask under pressure. The manager must balance client expectations with the hotel’s financial goals, addressing challenges as they arise to ensure successful outcomes. By fostering collaboration among teams and delivering personalized service, they play a key role in creating memorable guest experiences and maintaining the hotel’s reputation for excellence.
** What you will do
*** Coordinate all requirements for various conference groups booked by the Sales and Catering Departments.
* Coordinate with the Sales Department to ensure proper utilization of function space to yield maximum revenues.
* Ensure satisfaction of client at the outset of all events.
* In this role, the Conference Services Manager will also be responsible for enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process, ultimately ensuring their satisfaction.
* Communicates the needs and expectations of the client with all departments in the hotel.
* Ensure successful execution of groups, beyond the clients’ satisfaction.
* Collaborate with clients using creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs.
* Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event.
** What you bring
*** At least 2 years of hotel catering and conference services experience, preferably in a luxury hotel or resort.
* Previous leadership experience. Ability to negotiate,…