Host, Hospitality ​/ Hotel ​/ Catering, Customer Service Rep

Host

We are seeking a friendly and professional Host to create a welcoming atmosphere for our guests and ensure they have a positive experience from the moment they arrive. As a key point of contact, the Host will play a vital role in representing our brand and maintaining smooth operations at our establishment.

• Greet guests warmly and promptly upon arrival
• Manage reservations and seating arrangements efficiently
• Answer guest inquiries and provide information about the venue and services
• Coordinate with staff to ensure timely seating and service
• Maintain cleanliness and organization of the host station and waiting areas
• Handle guest concerns or complaints with professionalism and courtesy
• Assist with administrative tasks as needed

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to remain calm and professional in a fast-paced environment
• Previous experience in customer service or hospitality preferred
• Friendly, approachable, and guest-focused attitude
• Ability to work flexible hours, including evenings, weekends, and holidays
• Basic computer skills and familiarity with reservation systems is a plus

Join our dynamic team and be part of a vibrant environment that values hospitality, teamwork, and growth. We offer opportunities for development and a positive workplace culture where your contributions are appreciated.