Food Service Manager

Role Overview

The Food Service Manager oversees the full guest experience and daily operations of a high‑profile corporate dining program within Sodexo’s White Label model. This role ensures seamless, hospitality‑driven service across all food service touchpoints — including café operations, catering, retail, and guest engagement — while maintaining alignment with the client’s brand standards.

The manager leads frontline teams, partners closely with culinary leadership, supports executive‑level events, and ensures operational excellence in a fast‑paced, high‑volume environment. Responsibilities include staff development, service quality, safety and compliance, financial stewardship, and continuous improvement. Success in this role requires a polished hospitality presence, strong operational acumen, and the ability to deliver a consistent, elevated, and branded dining experience across a dynamic corporate campus.

• Lead Daily Operations — Oversee café, retail, and catering operations to ensure a seamless, elevated, and branded guest experience.

• Develop Service Teams — Train, coach, and mentor frontline staff to deliver consistent hospitality and high service standards.

• Partner With Culinary Leaders — Collaborate with chefs on menu execution, service flow, and high‑visibility events across the campus.

• Ensure Service Excellence — Maintain white‑label service expectations, monitor guest satisfaction, and resolve issues with professionalism.

• Drive Safety & Compliance — Uphold food safety, sanitation, audit readiness, and corporate policy compliance across all service areas.

• Support Financial Performance — Assist with labor planning, inventory oversight, and cost‑control initiatives to strengthen operational efficiency.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Hospitality Leadership — A polished, guest‑focused leadership style with the ability to inspire teams and deliver an elevated, branded service experience.

• Operational Expertise — Strong background in café, retail, and catering operations with the ability to manage fast‑paced, high‑volume corporate dining environments.

• Team Development Skills — Proven success training, coaching, and developing frontline staff to uphold service standards and support continuous improvement.

• Culinary Collaboration — Ability to partner effectively with culinary leaders on menu execution, service flow, and high‑visibility events.

• Safety & Compliance Knowledge — Strong understanding of food safety, sanitation, audit readiness, and corporate compliance requirements.

• Financial Acumen — Experience supporting labor planning, inventory management, and cost‑control initiatives to strengthen operational performance.

Minimum Education Requirement - High School Diploma or GED or Equivalent Minimum Management Experience - 1 year

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.