Doorperson - Aman

Location Overview

Join our team in Aman New York. East meets West and old meets new. Manhattan’s iconic Crown Building is reimagined as Aman New York, where the city’s original architectural splendour and Aman’s harmonious design language collide, reimagining the inimitable tranquillity of Aman in the heart of Manhattan’s midtown. With a year-round Garden Terrace, flagship Aman Spa and spacious suites all among the largest in the city.

The Doorperson is responsible for warmly welcoming guests and creating a positive first impression. They oversee the entry and lobby areas, ensuring they meet Aman New York standards and that all guest needs are met. This position has an hourly compensation rate of $28.84.

• Maintain cleanliness and organization of the hotel entrance and surrounding areas.
• Warmly welcome arriving guests and offer a fond farewell upon departure, ensuring a seamless arrival and departure experience.
• Open entrance doors for all guests entering or exiting the property.
• Introduce guests to hotel services and amenities, including outlets, spa, fitness centre and Aman Club.
• Demonstrate key room features, including lighting, in‑room technology, minibar and amenities.
• Assist and escort guests during departure in an efficient and professional manner.
• Deliver guest food orders to suites in a timely manner.
• Transport guest luggage from arrival point to their guestroom.
• Move luggage during room changes as needed.
• Run errands as directed by the Manager on Duty.

• 1‑year experience in a hotel front office, or similar, preferably in a luxury environment.
• Strong computer literacy, telephone communication skills and typing proficiency required.
• Must have a valid driver’s licence for the applicable state.
• Excellent communication skills, both written and verbal in English; multilingual is a plus.
• Flexible and willingness to work long hours when required.
• Heavy work – exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during the entire shift.

• Competitive benefits including exciting international career opportunities in a rapidly expanding company.
• Comprehensive and generously subsidised health benefits programme.
• Safe Harbor 401K plan.
• Complimentary stays at other Aman properties.
• Discounts at Aman New York restaurants and Aman Retail online store.
• Wellness events throughout the year.

Since its inception in 1988, Aman Group has strategically evolved, transitioning from a collection of intimate resorts into a pioneering force across the realms of hospitality, residences and experiences including Aman Essentials and Aman Interiors. We invite you to join us in our pursuit of unparalleled service. We believe that the environments and experiences we create can only be brought to life through our people: the heartfelt attention to detail, the welcoming smiles and the love and passion for creating a sense of belonging.

When you join Aman Group, you join a family.