Director of Outlets; Ultra-Luxury Hospitality

Job Type: Full-Time, In-Person

Compensation: $160,000 – $175,000 + competitive executive benefits (Medical, Dental, Vision, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts)

• Operational Excellence: Oversee daily operations across multiple high-end concepts, ensuring flawless steps of service, uncompromising presentation, and strict adherence to global luxury standards (LQA).
• Financial Stewardship: Manage annual operating budgets, track P&L performance, drive strategic forecasting, and identify revenue‑generating programming alongside Sales & Marketing.
• Cultivate Culture: Lead, inspire, and develop a retained team of outlet managers and hourly colleagues, fostering an environment rooted in trust, respect, and humility.
• Compliance & Audits: Maintain strict oversight of health, safety, and sanitation regulations (DOH), conducting regular audits to ensure pristine facility standards.

• 5+ years of F&B leadership experience within an ultra‑luxury hotel environment, elite membership club, or world‑class fine dining group.
• Deep knowledge of premium food preparation, fine wine, spirits, and high‑end guest trends.
• A naturally composed, energetic personality capable of handling high‑pressure situations with grace.
• Highly organized with strong P&L literacy and experience with modern hospitality systems (e.g., MICROS, Seven Rooms, Harri).
• NYS Department of Health and Hygiene certification is required; TIPS/Serv Safe certifications are highly preferred.