General Manager

Benefits

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off and much more!

• Oversees the daily activities of the front‑of‑house operations and team members in accordance with company policies and procedures and works concurrently with the Executive Chef ensuring a successful operation.
• Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
• Anticipate and accommodate the needs of the guests.
• Oversees the general cleanliness of the front‑of‑house and the entire venue.
• Conducts decision‑making process for interviewing, hiring, and training new applicants.
• Oversee the scheduling, growth opportunities, and team member development of all front‑of‑house team members.
• Responsible for all front‑of‑house job performance reviews in conjunction with the Director of Operations.
• Oversee front‑of‑house operations to ensure quality, safety, beverage recipe accuracy, efficiency, and profitability.
• Supervise the execution of regular service, catering, take‑out, delivery, and all in/off‑venue events.
• Possesses in‑depth knowledge of operational systems, which includes payroll, inventory, and purchasing.
• Regulates all executive‑level POS functions.
• Responsible, with the Executive Chef, for maintaining the venue’s monthly Profit & Loss statement standards.
• Oversees Department of Health and company sanitation standards.
• Oversees that the venue is compliant with all federal, state, and local laws and regulations, and company policies.
• Coaches and develops front‑of‑house team members by setting clear guidelines and expectations.
• Oversees that all mechanical systems are in good working order and compliant with all federal, state, and local ordinances.
• Ensures all team members are compliant with all front‑of‑house standards and procedures.
• Possesses in‑depth knowledge of all food and beverage menus.
• Oversees that all guest and team member concerns are resolved.
• Practical knowledge of the job duties of all supervised team members.
• Communicates clearly and concisely with heart‑of‑house team members during service.
• Oversees the completion of all opening and closing procedures as prescribed by the company.
• Oversees the replacement or repair of all breakage and damage to equipment or furniture.
• Attends, leads, and participates in any training sessions, departmental meetings, or pre‑service meetings.
• Learn by listening, observing other team members, and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of the venue, Tao Group Hospitality, its partners, and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.
• Assist and/or complete additional tasks as assigned.

• TAO Group Hospitality General Manager Training Program
• PCI/DSS Training

• Minimum 8 years of previous hospitality experience in a General Manager or senior management role within a high‑volume setting is essential.
• Two‑year associate degree (60 credit hours) in Hospitality, Business, etc. or equivalent work experience preferred.
• Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
• Demonstrated financial acumen with P&L statements, annual budgets, forecasting, COGS, and labor models.
• Must be organized, self‑motivated, and proactive with strong attention to detail.
• Proficient with computers (Microsoft Products), POS, and technology.

• Must have strong problem‑solving skills.
• Ability to work under pressure and meet deadlines.
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume.
• Excellent written and verbal communication skills required.
• Must have good positive energy throughout the day.
• Must be able to read the computer…