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Guest Experience & Upsell Specialist
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-08
Listing for:
FAENA
Full Time
position Listed on 2026-07-08
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services
Job Description & How to Apply Below
FAENA in New York is hiring a Guest Experience Controller to enhance guest stays with exceptional service and strategic upselling. This role integrates guest engagement with revenue generation while maintaining a high level of organization.
You will handle in-room dining orders, coordinate with internal departments, and ensure satisfaction through seamless communication. A background of 2-3 years in luxury hospitality is required, along with strong multitasking abilities and professionalism.
Join us to create memorable experiences for our guests in a dynamic luxury environment.
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