Receptionist​/Host

What You’ll Do

• Warmly welcome guests and create a comfortable arrival experience.
• Manage check-in, check-out, room keys, cashiering, and guest information accurately.
• Understand guest preferences and personalize interactions throughout their stay.
• Respond to guest inquiries, requests, and concerns with care and efficiency.
• Share hotel information and local recommendations when needed.
• Coordinate closely with Front Office and other departments to ensure a seamless guest experience.
• Maintain daily records, follow hotel procedures, and uphold Hyatt service standards.
• Attend trainings and support other duties as assigned.

• Competitive salary and service charge
• International, professional, and friendly 5‑star working environment
• Continuous learning and development opportunities
• Associate Social Space and engaging associate activities
• Two complimentary duty meals per shift, including weekly team menu curated by our chefs
• Uniform provided with full laundry service
• 50% discount on food & beverage at hotel outlets
• Complimentary accommodation at selected Hyatt properties worldwide

• Degree or diploma in Hospitality / Tourism Management or related field is preferred.
• Minimum 1 year of experience as a Host / Receptionist in a hotel or similar service environment.
• Good problem‑solving, administrative, and interpersonal skills.
• Excellent English communication skills, both written and spoken.
• Service‑minded, guest‑focused, and able to work well in a fast‑paced environment.