Assistant Housekeeping Manager

Assistant Housekeeping Manager

Pay Rate: $67,000 - $70,000 per year

• Assist the Director of Housekeeping in managing all aspects of the department, including public areas and laundry facility.
• Maintain the highest standards of cleanliness in all guestrooms and public areas.
• Recommend and implement procedural changes.
• Manage the department, supervise housekeeping staff, and provide training, coaching, counseling, and performance feedback.
• Conduct daily inspections of all public areas, guestrooms, building exterior, and back‑house areas.
• Ensure completion of the deep‑cleaning program and assign tasks to housekeeping colleagues.
• Train, recommend performance evaluations, resolve issues, and recommend discipline or termination when appropriate.
• Ensure compliance with accident/loss prevention programs, health/sanitation standards, and regulations.
• Issue assignments to staff and review special requests and areas of concentration.
• Issue supplies and goods to staff at the beginning of shift, manage inventory, and control expenses.
• Log items into Lost and Found and answer inquiries to maintain controls and guest satisfaction.
• Respond to guest questions and provide assistance, direction, and information as requested.
• Perform other duties as assigned, requested, or deemed necessary by the Director of Housekeeping.
• Work evenings, weekends, and holidays as required.

• Hospitality-oriented, able to work well in stressful and high‑pressure situations.
• Team player who enjoys working with and on teams of people.
• Ability to acquire and maintain relationships with team members and guests.
• Excellent work ethic, interpersonal, and organizational skills.
• Physical ability to lift, carry, or otherwise move materials weighing up to 30 lbs, bend, stoop, and reach.
• Excellent verbal and written English skills.
• Computer literacy in Word and Excel, and knowledge of a hotel room management system such as Alice, Opera Cloud, or equivalent.
• Prior experience working with Opera or a related system.
• Previous leadership experience required; proven ability to build and maintain good relationships with all stakeholders.
• Strong networking skills and ability to communicate thoughts, actions, and opportunities clearly.
• Ability to lead by example, foster a strong team culture, and set the scene for high performance.

We are an inclusive company and aim to attract, recruit, and promote diverse talent.