More jobs:
Guest Services & Front Office Ops Leader
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-10
Listing for:
SupportFinity™
Full Time
position Listed on 2026-07-10
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Hospitality & Tourism
Job Description & How to Apply Below
Highgate Hotels is seeking an Operations Manager to oversee Guest Services, Concierge and Uniformed Services/Transportation, ensuring attentive, friendly, efficient service while maximizing room revenue and occupancy. The role requires leadership of front desk operations, SOP adherence, and close collaboration with Accounting and Housekeeping.
The position focuses on maintaining Highgate Hotel standards, staff development, performance management, and ensuring seamless guest experiences across
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