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Casino Floor Manager: Guest Experience & Team Leadership
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-13
Listing for:
Genting New York LLC
Full Time
position Listed on 2026-07-13
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner -
Entertainment & Gaming
Event Manager / Planner
Job Description & How to Apply Below
Resorts World New York City is seeking a Floor Manager for the Player Club to lead daily operations, supervise staff, and ensure exceptional guest service. The role involves scheduling, training, performance management, and enforcing policies across the casino, restaurant, and back‑of‑house areas.
The ideal candidate has extensive management experience in hospitality, strong interpersonal skills, and the ability to handle guest inquiries, conflicts, and staffing challenges with tact and
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