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Luxury Guest Relations Lead - Front of House
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-13
Listing for:
Ralph Lauren
Full Time
position Listed on 2026-07-13
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
Ralph Lauren Corporation in New York seeks an Assistant Manager, Guest Relations to lead the front-of-house team and own the guest journey from arrival to departure, ensuring a polished, warm, and brand-aligned experience.
The role requires a refined hospitality background and deep understanding of luxury service behaviors. Responsibilities include coaching teams, managing VIP visits, scheduling, payroll reconciliation, and partnering with Brand teams on events and activations.
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