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Front Office & Guest Services Leader

Job in New York, New York County, New York, 10261, USA
Listing for: Highgate
Full Time position
Listed on 2026-07-13
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hospitality & Tourism, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Location: New York

Highgate Hotels is seeking a Front Office Manager in New York to oversee Guest Services, Concierge, and Uniformed Services. You will lead a team to deliver attentive, courteous service while maximizing room revenue and occupancy.

The role requires supervisory experience and a strong customer service mindset, with the ability to manage schedules, payroll, and daily operations across front desk functions. Responsibilities include coaching staff, conducting interviews, maintaining SOPs, and

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