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Hotel Operations Lead: Facilities & Guest Experience

Job in New York, New York County, New York, 10261, USA
Listing for: Thehotelatavalon
Full Time position
Listed on 2026-07-14
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Guest Services
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: New York

HEI Hotels & Resorts operates the Courtyard New York Manhattan Fifth Avenue. The Operations Manager role supports daily hotel operations, focusing on exceptional guest service, efficiency, and property standards.

You will work with department leaders to address maintenance needs, life safety, and building systems, coordinate repairs, supervise colleagues, and respond to emergencies to keep the property performing at its best.

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